The Open Group OG0-023 問題集

質問 1：
Scenario
Please read this scenario prior to answering the question
ArchiSurance has a partnership with ArchiBank in which the two companies market each other's consumer offerings to their own customers. Each quarter, the chief marketing officers (CMOs) of the two companies work together to plan the next quarter's promotions. First, they review each other's business objectives related to the partnership. Then, they formulate the co-operative marketing plan. The CMOs determine which offerings they will promote, the characteristics of the target customers, and the timing of each promotion. They assemble their findings into a co-operative marketing plan that Is reviewed separately by the chief financial officer (CFO) of each organization. If either of the CFOs finds a problem, the CMOs must quickly work together to formulate another version of the plan. The review and reformulation process continues until both CFOs have approved a version of the plan. Then,the CMOs share the plans with their respective operations teams. Each organization's operations team configures the bank's systems toexecute the joint promotions.
The cooperative marketing process is enabled by CRM software delivered as a service (SaaS). The two organizations each use separate logical instances of a multi-tenant customer relationship management (CRM) application hosted by a service provider. Each company's CRM instance is a dedicated function of the same CRM application component. The dedicated functions also share the same multi-tenant database. The component's data access layer is designed with safeguards to keep each company's data separate unless it is intentionally shared.
Each CRM instance has targeting, exchange and outreach sub-functions. The targeting sub-functions select customers based on criteria developed by the CMOs and configured by the operations teams. The exchange sub-functions share the selected customer profiles with each other, and the outreach sub-functions generate promotional email. In this way, each company's CRM system generates a list of target customers that the other company's CRM system uses to send promotional email.
The multi-tenant CRM application component is hosted on a large virtual server complex that is connected via a site network to a physical storage array and a commercial wide-area network (WAN) used by both companies. Both companies access their CRM systems via PCs connected to Local Area Networks (LANs) that are in turn connected to the shared commercial WAN.
Refer to the Scenario
The new head of IT has asked you to describe how the CRM application supports the partnership, including the CRM application itself, the various application functions and the data flows between them, and the hosting and networking that supports the CRM application.
Which answer provides the best description?




A. Option A
B. Option C
C. Option D
D. Option B
正解：B

質問 2：
Scenario
Please read this scenario prior to answering the question ArchiSurance senior management; board members, customers and major stockholders
have long been concerned about disaster resiliency in light of the company's heavy reliance on a single data center. The data center is located in an area that is prone to flooding and earthquakes, according to expert assessments done by consultants retained for this purpose. In addition, the data center is located under a busy cafeteria, and water occasionally leaks through its ceiling.
To address these problems, ArchiSurance has developed a plan to move from its current data center to a pair of ready-to-use data centers in separate cities. The data center move is designed to reduce the risk of business interruption, reduce both planned and unplanned downtime for critical applications, and reassure ArchiSurance stakeholders. However, a number of limitations make the planned transition to the new data centers particularly challenging. A number of critical ArchiSurance applications cannot be offline for more than an hour, and any downtime for these application must only occur in certain four-hour windows each weekend. Also, the move cannot occur during quarterly or year-end closing periods in order to avoid interrupting critical processing. Fulfillment of these specific type of requirements will reduce the risk of business interruption from the data center move activities themselves.
ArchiSurance management has therefore planned a multi-phase data center transformation program. All of the activities in each phase are necessary to ensure a progression of stable and fully functional data center configurations. The first phase consists of detailed scheduling and planning to produce a comprehensive transformation plan that meets ArchiSurance timing and scheduling requirements. During the second phase, ArchiSurance is to contract for the hardware and software required for the new datacenters, as well for refunds for the hardware and software to be returned from the current data center once it is shut down. During the third phase, the new data centers are to be set up, and the new hardware and software are to be tested in parallel with what is already in production. The actual transition between the old and new data centers occurs in the fourth phase, and the fifth phase involves shutting down and dismantling the old data center, and returning its hardware and software for contracted refunds. Phases two through five are each to be initiated when specific conditions are met in the previous phase.
Refer to the Scenario
The head of IT has asked you to help her explain why ArchiSurance decided to transform its data center infrastructure. You must model the stakeholders, the motivations, and the influencing relationships between these motivations. You must also model the specific goals realized by the data center transformation program and the limitations within which this program must operate.
Which answer provides the best explanation?



A. Option A
B. Option C
C. Option D
D. Option B
正解：A

質問 3：
The PRO-FIT division of ArchiSurance has a new offering that is described by the following diagram:

Which of the following statements most accurately interprets this diagram?
A. RepairMaster is a business service that includes three products and is used by three different business actors
B. RepairMaster is a business object that holds information about three different services, and is accessed by three different roles
C. RepairMaster is a business product that includes three services and is used by three different roles
D. RepairMaster is a business product that delivers three different kinds of value to the three different roles that use it
正解：C

質問 4：
The Document Archiving application relies on an archiving service, which it accesses through a reliable queuing interface.

Which relationship would most accurately describe this situation?
A. Assignment
B. Realization
C. Used By
D. Triggering
正解：C

質問 5：
Which ArchiMate concept describes the behavior of a business collaboration?
A. A business process
B. A business event
C. A business interaction
D. A business service
正解：C