Salesforce Salesforce-AI-Specialist 問題集

質問 1：
Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft email contains placeholders for attributes that could have been derived from the recipient's contact record.
What is the most likely explanation for why the draft email shows these placeholders?
A. The user does not have permission to access the fields.
B. The user does not have Einstein Sales Emails permission assigned.
C. The user's locale language is not supported by Prompt Builder.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Universal Containers has a custom Agent action calling a flow to retrieve the real-time status of an order from the order fulfillment system.
For the given flow, what should the AI Specialist consider about the running user's data access?
A. The flow must have the "with sharing" permission selected m the advanced settings for the permissions, field-level security, and sharing settings to be respected.
B. The custom action adheres to the permissions, held-level security, and sharing settings configured in the flow.
. The Agent will always run flows in system mode so the running user's data access will not affect the data returned.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
An account manager is preparing for an upcoming customer call and wishes to get a snapshot of key data points from accounts, contacts, leads, and opportunities in Salesforce.
Which feature provides this?
A. Sales Summaries
B. Sales Insight Summary
C. Work Summaries
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production.
Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?
A. create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.
B. Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.
C. From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Universal Containers wants to use an external large language model (LLM) in Prompt Builder.
What should an AI Specialist recommend?
A. Use Apex to connect to an external LLM and ground the prompt.
B. Use BYO-LLM functionality in Einstein Studio.
C. Use Flow and External Services to bring data from an external LLM.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Universal Containers (UC) is implementing generative AI and wants to leverage a prompt template to provide responses to customers that gives personalized product recommendations to website visitors based on their browsing history.
Which initial step should UC take to ensure the chatbot can deliver accurate recommendations'
A. Collect and analyze browsing data.
B. Design universal product recommendations.
C. Write a response scrip for the chatbot.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 7：
A sales rep at Universal Containers is extremely busy and sometimes will have very long sales calls on voice and video calls and might miss key details. They are just starting to adopt new generative AI features.
Which Einstein Generative AI feature should an AI Specialist recommend to help the rep get the details they might have missed during a conversation?
A. Sales Summary
B. Call Summary
C. Call Explorer
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 8：
An AI Specialist created a custom Agent action, but it is not being picked up by the planner service in the correct order.
Which adjustment should the Al Specialist make in the custom Agent action instructions for the planner service to work as expected?
A. Specify the profiles or custom permissions allowed to invoke the action.
B. Specify the LLM model provider and version to be used to invoke the action.
C. Specify the dependent actions with the reference to the action API name.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 9：
A Salesforce Administrator wants to generate personalized, targeted emails that incorporate customer interaction data. The admin wants to leverage large language models (LLMs) to write the emails, and wants to reuse templates for different products and customers.
Which solution approach should the admin leverage?
A. Create a Sales Email prompt template type.
B. Use sales Email standard templates
C. Create a t field Generation prompt template type
正解：A
解説: (Topexam メンバーにのみ表示されます)