Oracle 1Z0-219 問題集

質問 1：
What are the two characteristics of Multitenancy?
A. It allows up-to-date overview of customer service effectiveness.
B. Agents cannot manually assume appropriate role based on inbound work items.
C. It allows users to navigate through multi-interactions.
D. It allows a Call Center agent to support multiple clients at once.
E. It requires users to change position to access appropriate data.
正解：B,D
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Your client has the following requirement: "When creating a contact, the Last Name, first Name and Address fields are mandatory. Contacts will be sorted in alphabetical order by last Name and cannot be deleted once created". Which three options must be implemented to meet the requirement?
A. Set Business Component Field Property "No Delete" to "TRUE" on the mandatory fields for the Contact Business Component.
B. Set Business Component Property "No Delete" to "TRUE" on the Contact Business Component.
C. Set Business Component Field Property "Sort Specification" on the "Last Name" field of the Contact BC to ASCENDING.
D. Set Business Component Property "Sort Specification" on the Contact BC to Last Name.
E. Set Business Component Field Property "Required" to "TRUE" on the Contact Last Name, First Name, and Address fields.
正解：B,C,E

質問 3：
Which statement is true about access to views and data?
A. View access for a responsibility in one organization will be different in another organization.
B. User ID, position, and responsibility control access to data.
C. Users with the same responsibility have the same view and data access.
D. View access and data access are completely independent of one another.
正解：D

質問 4：
Select two statements that are true regarding predefined responsibilities.
A. New predefined responsibilities can be added during configuration.
B. A copy of a predefined responsibility can be tailored to meet your needs.
C. They are optionally loaded during database installation.
D. Views cannot be added or removed from predefined responsibilities.
正解：B,D

質問 5：
You are in the application, when you click on Help - > About View In the application toolbar, you find that you are looking, at the Account Opportunities View. What three other pieces of Information would be displayed in the Help - > About View?
A. Both the top and bottom applets are based on the Account business component.
B. The view is based on the Opportunity business component.
C. The view is based on the Account business object.
D. The bottom applet is based on the Opportunity business component.
E. The top applet is based on the Account business component.
正解：C,D,E

質問 6：
You have a requirement to ensure that different roles have different accesses to opportunity data. Sales Representatives should have the ability to update, but not delete opportunity records once created. Sales manager, on the other hand, should be able to update and delete all opportunity records. Which statement is true?
A. The only way to meet this requirement would be to create a copy of the opportunity business component, and make the "No Delete" BC property = "Y" for the new BC, and also make a copy of the Opportunity applet and map it to the new/copied Opportunity.
B. It is not possible to meet this requirement because the "No Update" and "No Delete" business component properties apply to all applets, which are mapped to the business component.
C. Two separate applets can be configured, one for sales representatives and one for sales managers, where the applet "No Delete" Properties differ, restricting deletion of opportunity records on the Sales representatives applet and allowing deletion on the sales manager applet.
D. Out of the box, Siebel does not allow for deletion of opportunity records - this requirement cannot be met the configuration.
正解：C

質問 7：
When determining how to best control access to data, the business analyst must have an understanding of the differences between master data and customer data.
Which two are examples of master data?
A. Literature
B. Quotes
C. FAQs
D. Accounts
正解：A,C