Avaya 3000.2 問題集

質問 1：
A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?
A. Voicemail Pro
B. CCR
C. IIS
D. Contact Store
E. one-X Portal
正解：B

質問 2：
The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?
A. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
B. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
C. IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module
D. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
正解：A

質問 3：
After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
A. Upgrade Delta Server to the latest release using the IP Office Admin software.
B. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
C. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
D. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
正解：C

質問 4：
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
A. Web session to the IP Office address
B. SSH session to the IP Office address
C. System Status Application
D. Telnet session to the IP Office
E. Call Status Application
正解：A,C

質問 5：
You have just installed the Customer Call Reporter (CCR) server. The customer wants to have the supervisor have real-time status of all groups and agents. They also want to set and see alarms (e.g., low agents logged-in) on the same view. Is this possible?
A. Yes, but you also need to keep the mailing client (e.g., Outlook, Lotus) open; an email will be sent in real-time.
B. Yes, but a supervisor has to install the CCV software.
C. Yes, but you can see real-time status against Queue and Agents in a View tab; alarms must show in another view.
D. Yes, provide the correct settings in Supervisor Views.
E. No, this feature only works using the Compact Contact Center.
正解：D

質問 6：
Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)
A. IP Office Essential System license
B. VMPro TTS (Generic)
C. IP Office Advanced System license
D. IP Office Preferred System license
E. Database license
正解：C,D

質問 7：
A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)
A. Preferred Edition license at each location
B. VoiceMail Pro Server at each location
C. Backup Voicemail license at the remote locations
D. Distributed Voicemail license at the remote locations
E. Distributed Voicemail license at the main office
正解：A,B

質問 8：
A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?
A. Visual Voice
B. Universal Messaging Service
C. Voicemail Display
D. Integrated Messaging
正解：A