Avaya 7750X 問題集

質問 1：
The Task Reporting Server writes defined, task specific data into a database known as the
Task Reporting Database.
Which three features does the Task Reporting Server define as tasks? (Choose three.)
A. Email
B. Text
C. Fax
D. Telephony
E. Chat
正解：A,D,E
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Your data import has returned the message that the import has failed.
Before trying to import again, which three steps are necessary? (Choose three.)
A. Fix the problem identified in the import log file.
B. Reinstall the postgres database.
C. Check the import log fileto identify the problem.
D. Reinstall the IPOCC Server.
E. Restore the empty cc and c3k databases.
正解：B,C,E

質問 3：
What would you use to import IPOCC licenses?
A. IPOCC License Manager
B. Web Management
C. WebLM
D. Manager
正解：C

質問 4：
Which Text-to-Speech engine is supported with IP Office Contact Center?
A. SVOX
B. Nuance
C. IVONA
D. Microsoft
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
When a software component stops working, which IPOCC component tries to get it going again?
A. Kernel
B. Chap
C. IP Office
D. Watchdog
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 6：
You have created a Task flow for a customer, and you can see the potential for it to be used again for your next installation.
How can you capture it for re-use?
A. Take a screenshot, and then have it to hand when you created it again
B. Export it to a folder on your PC
C. It is not possible to capture task flow they all have to be created manually
D. Copy it to a word document
正解：B

質問 7：
The call center supervisor wants to run a Historical and Realtime Report on a selection of agents from different agent groups.
How can this be achieved?
A. Create a separated report for each agent required.
B. Create an agent group with the selected agent as members.
C. Create a profile with the selected agents as members.
D. Create a team with the selected agents as members.
正解：B
解説: (Topexam メンバーにのみ表示されます)