IBM C2180-275 問題集

質問 1：
During a playback session, a business user asks the following question: "Once a task is assigned to a user, can the task be reassigned to another user?" Which one of the following responses is a valid response by a BPM analyst?
A. Yes, reassignment is possible dependant upon the role of the user.
B. Yes, a user can reassign their task to any other user.
C. No, once a task is assigned to a user the task must be completed by the user.
D. No, assignment must be built into the system.
正解：A

質問 2：
How does implementing the playback methodology in a BPM project reduce the risk of building unwanted products?
A. Solution administrators give estimates of system performance.
B. Business users are minimally involved in the BPM project.
C. All requirements of the project are completed in one release.
D. Immediate feedback during development provides ability to change direction.
正解：D

質問 3：
The Human Resources department has pre-selected 4 processes as candidates for BPM Implementation. They think all these 4 processes have equal business value. They hire a BPM analyst to identify 1 process for BPM Implementation. What questions must the BPM analyst ask in order to identify a process for implementing BPM.
A. 1. Does the process integrate with at least 3 systems?
2.Are tasks being communicated informally through emails and phone calls?
3.Is the same data entered multiple times into multiple systems?
4.Is there poor visibility into process performance?
B. 1. Does the process change frequently?
2.Are tasks being communicated informally through emails and phone calls?
3.Is the same data entered multiple times into multiple systems?
4.Is there poor visibility into process performance?
C. 1. Does the process change frequently?
2.Are tasks being communicated informally through emails and phone calls?
3.Does this project have enough IT challenges?
4.Does the process integrate with at least 3 systems?
D. 1. Is there poor visibility into process performance?
2.Does the process have ad-hoc events?
3.Is the same data entered multiple times into multiple systems?
4.Does this project have enough IT challenges?
正解：B

質問 4：
A company needs to improve their hiring process and hired a BPM analyst to map the current state. What is the first thing the BPM analyst should do while constructing a discovery map? Identify the:
A. sub processes within the hiring process.
B. Value-Add activities.
C. start and end points of the hiring process.
D. activity where the maximum problems lie.
正解：C

質問 5：
The BPM analyst is mapping a Recruiting process for a company where the Hiring manager submits a Hiring request and the HR Director makes the decision to approve or reject the request. If approved, the HR Admin will post the position in a job search website. If Rejected, the HR Director will notify the Hiring Manager. How should the BPM analyst map this process?


A. Exhibit C
B. Exhibit B
C. Exhibit D
D. Exhibit A
正解：D