IBM C9550-275 問題集

質問 1：
A company needs to improve its hiring process and hired a BPM analyst to map the current state. During the process discovery session, the team identifies that the process steps to review the "hiring" request are the same as the process steps to review a "promotion/pay rise" request. What element should the BPM analyst use to map the activities needed for the review of the "hiring" request in Blueworks Live?
A. A different color.
B. A separate milestone.
C. A linked process.
D. A sub-process.
正解：C

質問 2：
A BPM analyst is performing a process inventory analysis at a company that has many processes and has gathered all required information to calculate a priority value for each process in order to rank them. How should the BPM analyst compute this?
A. Provide a scale and weight for each activity in the process.
B. Count the number of activities in diagram and evaluate the complexity of the diagram to provide a value and calculate a priority value.
C. Provide a scale for each of the prioritization criterion and weigh the criteria against the processes.
D. Have the customer and the BPM analyst provide 2 different priority values independently and calculate 1 priority value.
正解：C

質問 3：
The Human Resource (HR) Department wants to improve 4 of their processes using Business Process Management Software (BPMS).
The 4 processes are:
1.Recruitment
2.New Hire Orientation
3.Benefits Enrollment
4.Performance Evaluation.
The Human Resource (HR) Department has a limited budget and is pressured from head office to provide value to the business as soon as possible.

The BPM analyst worked with the HR team and completed the effort impact matrix for these 4 processes in order to identify a suitable process candidate Based on the Exhibit, which process should the BPM analyst recommend?
A. New Hire Orientation
B. Performance Evaluation
C. Recruitment
D. Benefits Enrollment
正解：A

質問 4：
A company needs to improve their hiring process using Business Process Management Software (BPMS). The BPM analyst has completed the current state process discovery and analysis by involving the business subject matter expert (SME) and is ready to define the future state process map. The BPM analyst anticipates many system integrations in the future state process. Who should the BPM analyst involve during the definition of the future state process?
A. 1. Process Owner
2.Business subject matter experts
3.BPMS Lead Developer
4.Client's IT representative
B. 1. Process Owner
2.Business subject matter experts
3.BPMS Lead Developer
4.Project Manager
C. 1. Process Owner
2.Quality Assurance
3.BPMS Lead Developer
4.Client's IT representative
D. 1. Project Manager
2.Business subject matter experts
3.BPMS Lead Developer
4.Client's IT representative
正解：A

質問 5：
A company needs to improve their Hiring Process and hired a BPM analyst to analyze their current process. The analyst completed documenting the current state process of submitting the hiring request (refer to the process diagram below) and did a "Value-Add" Analysis with the process stakeholders.

Identify the "Non-Value Add" activities in this process.
A. "Complete the hiring request form correctly" & "Check to make sure budget is available"
B. "Complete the hiring request form correctly" & "Terminate the application"
C. "Inform Dept. of Labor" & "Terminate the application"
D. "Inform Dept. of Labor" & "Check to make sure budget is available"
正解：A

質問 6：
During a playback session, a business user asks the following question: "Once a task is assigned to a user, can the task be reassigned to another user?" Which one of the following responses is a valid response by a BPM analyst?
A. Yes, reassignment is possible dependant upon the role of the user.
B. Yes, a user can reassign their task to any other user.
C. No, once a task is assigned to a user the task must be completed by the user.
D. No, assignment must be built into the system.
正解：A