IBM C9550-275 問題集

質問 1：
A BPM analyst is modeling the process for acquiring an account. During an interview with the customer service supervisor, the BPM analyst was provided with a Responsible, Accountable, Consulted, Informed (RACI) chart that had been created with the key roles and activities in the process.

The BPM analyst used the contents of the RACI chart to fill in the Details fields in Blueworks Live for the activity "Enter Application". According to the RACI chart for the activity "Enter Application", who is the Participant?
A. Customer Relations Advisor
B. Customer Service Agent
C. Customer Service Supervisor
D. Customer Account Manager
正解：B

質問 2：
A BPM analyst is defining a mortgage loan approval process where the Business Process Management System (BPMS) will get the credit score of the applicant from the Credit Bureau and validate if the loan can be approved for the applicant. The BPM analyst must add this activity:
A. to a System Lane.
B. to both a Human Participant and System Lane.
C. to a Human Participant Lane who had the prior task.
D. as an Ad-Hoc Event.
正解：A

質問 3：
The BPM analyst is recommending the playback methodology to be followed during development. When the company asks the analyst what is the basis for the playback methodology, how should the BPM analyst respond?
A. Waterfall development
B. Cleanroom development
C. Iterative development
D. V-model development
正解：C

質問 4：
The BPM analyst is mapping a Recruiting process for a company where the Hiring manager submits a Hiring request and the HR Director makes the decision to approve or reject the request. If approved, the HR Admin will post the position in a job search website. If Rejected, the HR Director will notify the Hiring Manager. How should the BPM analyst map this process?


A. Exhibit C
B. Exhibit B
C. Exhibit D
D. Exhibit A
正解：D

質問 5：
A company needs to improve their Hiring Process and hired a BPM analyst to analyze their current process. The analyst completed documenting the current state process of submitting the hiring request (refer to the process diagram below) and did a "Value-Add" Analysis with the process stakeholders.

Identify the "Non-Value Add" activities in this process.
A. "Complete the hiring request form correctly" & "Check to make sure budget is available"
B. "Complete the hiring request form correctly" & "Terminate the application"
C. "Inform Dept. of Labor" & "Terminate the application"
D. "Inform Dept. of Labor" & "Check to make sure budget is available"
正解：A