CIMA CIMAPRA19-E02-1 問題集

質問 1：
A building project for developing new homes to customers' own specification is behind schedule and will incur penalty payments if the next milestone is not achieved on time.
Which of the following strategies would be appropriate in order to get the project back on track and that will not compromise customer satisfaction and could still minimse the overall cost of development?
Select All that apply.
A. Motivate labour resources to work smarter.
B. Identify activities that are not adding value.
C. Reduce the specification for the project build.
D. Consider increasing the number of builders working on the project each day.
正解：A,B,D

質問 2：
A low cost airline is operating three flights a day between two industrial cities in neighbouring countries. The cities are 300 km apart and the terrain between the two countries is mostly flat grasslands. The two cities are also linked by motorways and a railway line.
At first the airline enjoyed first mover advantage and generated healthy profits for three years. But more recently, the airline is experiencing intense competitive pressures, reduced passenger numbers and lower returns. The airline directors are using Porter's Five Forces framework to analyse the nature and severity of the various competitive forces being experienced.
In the context of this model which of the following forces would be considered as a threat of a substitute product or service?
A. High speed rail connection between the two cities
B. Foreign airline now offering a service on this route
C. Corporate customers driving down ticket prices
D. National airlines competing in low cost markets
正解：A

質問 3：
Company A sells golf clubs, clothing and accessories. The manager of Company A has been undertaking some competitor analysis and has been advised to consider the local gyms, cycle stores and swimming pools when identifying competition.
Which of Kotler's four levels of competition would these be classed as?
A. Brand
B. Form
C. Generic
D. Industry
正解：B

質問 4：
Which of the following is the concept whereby a manager has a right to exercise power on behalf the organisation?
A. Authority
B. Empowerment
C. Delegation
D. Accountability
正解：A

質問 5：
Which of the following statements relating to negotiation are incorrect?
Select ALL that apply.
A. There are always at least two parties present in any negotiation process.
B. Negotiation takes place when there are no established set rules for resolving the conflict, or the parties prefer to work outside of an established set of rules to reach a solution.
C. The bargaining phase is the last stage of the negotiation process.
D. The preparation phase is the first stage of the negotiation process.
E. The negotiation process isn't always voluntary and a contract of agreement should be signed.
F. Negotiation occurs when parties prefer to search for an agreement rather than openly fight.
正解：C,E

質問 6：
Which type of culture, according to Charles Handy, is identified by an individual's tasks being clearly defined and their power coming from their position in the hierarchy?
A. Person Culture
B. Task Culture
C. Power Culture
D. Role Culture
正解：D

質問 7：
From the following options, choose the appropriate ways of overcoming barriers in the communication process, from the perspective of the sender.
Select ALL that apply.
A. Have a definite, clear objective
B. Ask questions
C. Give feedback
D. Seek feedback
E. Consider their contribution
F. Plan the communication
正解：A,D,F

質問 8：
Project team X is not performing as well as the project manager hoped it would given that the members have been working together for the best part of 6 months. Project procedures are being refined and the project manager is on the point of passing control and decision-making authority to team members. The members are also beginning to operate together as a cohesive team.
Which stage in Tuckman's model of team development has team X now reached?
A. Storming
B. Forming
C. Performing
D. Norming
正解：D

質問 9：
A manager of a finance department has been asked to take on additional work and has been advised to delegate some of his current jobs to his subordinates. He has a good relationship with his team and understands both their abiilty to contribute good ideas and that their level of cooperation will effect his success.
Which of the methods of delegation below is likely to be the most successful for him?
A. Consultation
B. Explanation
C. Custom and Practice
D. Abdication
正解：A