ServiceNow CIS-EM 問題集

質問 1：
Within an event rule, how would you parse a nodename out of your raw event data?
A. Regex statement
B. Groovy script
C. JavaScript
D. PowerShell script
正解：C

質問 2：
Within the ServiceNow IT Operations Management solution set, which statement most accurately describes what Event Management is?
A. The process responsible for defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services
B. The process responsible for monitoring all abnormal occurrences throughout the IT infrastructure, allowing for normal operations, and detecting and escalating exception conditions
C. The process responsible for ensuring the capacity of IT Services and IT infrastructure is able to deliver agreed upon service level targets in a cost-effective manner
D. The process responsible for recovery action and planning through machine learning
正解：B

質問 3：
What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?
A. All applications that are built by ServiceNow utilize the same data model and code base
B. ServiceNow runs on supported Windows servers and is managed through Windows Update
C. A single table houses all data elements within ServiceNow
D. ServiceNow utilizes the AWS MariaDB cloud database structure, providing a single system of record
E. All applications are built on the Oracle database standard, providing uniformity across products
F. ServiceNow is installed within your datacenter providing you complete control
正解：E

質問 4：
What is the recommended approach to normalizing data from a source system to the default values in Event Management?
A. Event field mapping
B. Transform maps
C. Alert management rules
D. Business rules
正解：D

質問 5：
Which is the best option to reduce latency issues when receiving events?
A. Verify event_processor_job_count = 0
B. Verify event_processor_enable_multi_node = 2
C. Verify bucket field in em_event table > 0
D. Verify event_processor_job_count = 2
正解：B

質問 6：
What is one of the benefits of using alert automation in Service Operations Workspace?
A. It enables centralized administration for all alert management
B. It offers a simplified experience for creating and managing event and alert related rules
C. It uses back end tables separate from those in event management rules
D. It does not require any knowledge of the source event collection tool
正解：B

質問 7：
For an incoming event with a matching message key, what allows an existing alert to be automatically closed?
A. In the alert rule, set the Severity to 0
B. In the event rule, set the Severity to -1
C. In the alert rule, set the Severity to -1
D. In the event rule, set the Severity to 0
正解：B

質問 8：
What two key steps must be performed after creating a new connector instance? (Choose two.)
A. Enter credentials for the connector
B. Test the connector
C. Assign a MID Server to the connector
D. Debug the connector
E. Activate the connector
正解：B,E
解説: (Topexam メンバーにのみ表示されます)

質問 9：
The additional information field is a JSON string that gives more information about an event. An example of a supported JSON string is:
A. {"CPU":"100"}
B. {"CPU":"100","Status":3}
C. {"CPU":100,'Status":3}
D. {"CPU":100}
正解：B