ServiceNow CIS-EM 問題集

質問 1：
By default, when are idle alerts are closed?
A. Never
B. After 30 days
C. After 14 days
D. After 7 days
正解：D

質問 2：
What ServiceNow feature is an aid to rapid implementation of your Event Management and Operational Intelligence features?
A. Guided setup
B. Checklist application
C. Deployment wizard
D. Step-by-step guide
正解：B

質問 3：
What is the default collection/polling interval applied to all event connectors?
A. Every 120 seconds
B. Every 60 seconds
C. Every 10 seconds
D. Every 5 seconds
E. Every 40 seconds
正解：C

質問 4：
Which two methods can be used to improve the processing of events in large network environments? (Choose two.)
A. Enable multi-node processing
B. Increase the number of scheduled jobs processing events
C. Ensure the bucket value in the event table is greater than 0
D. Increase the source polling interval
正解：A,C

質問 5：
What would be the primary use case for creating Javascripts in Event Management?
A. To automatically populate the Configuration Management Database (CMDB)
B. To create a customized pull connector to retrieve events on behalf of an event source
C. To parse a nodename out of your raw event data in an event rule
D. To run as part of a remediation workflow for IT alerts that fail to execute
正解：B

質問 6：
To determine the top incidents for the CI associated with an alert, where is the best place to look?
A. Incident List View
B. CMDB Health Dashboard
C. Event Management Overview page
D. Alert Insights
正解：D

質問 7：
What is one of the main benefits of using Event Management and Operational Intelligence?
A. To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.
B. To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.
C. To proactively warn against possible service outages using a range of advanced predictive machine learning methods.
D. To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.
正解：C

質問 8：
Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?
A. Only events that necessitate action should generate an alert.
B. Every event on every critical CI in the CMDB should generate an alert.
C. Only the most critical events on every CI in the CMDB should generate an alert.
D. Every event should generate an alert so you have the opportunity to resolve them all.
正解：A

質問 9：
If events are not matching to alerts as you would like, what field should be changed?
A. Message Key
B. Metric Name
C. Resource
D. Node
正解：B