NAHQ CPHQ 問題集

質問 1：
A performance Improvement team has been meeting to examine delays in getting admissions from the emergency room to the nursing units. After six months of collecting data, the upper control limit was ISO minutes, and the lower control limit was 60 minutes. The next month's data shows a time of 155 minutes. The team should understand that this represents what type of variation?
A. special cause
B. common cause
C. random
D. standard
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
An organization recently completed an analysis of safety events from the last year. The majority of events were related to the following:
* provider order transcription errors (5%)
* wrong medication given to the patient (12%)
* adverse reaction related to medication allergies (7%)
* Inappropriate medication dose administered (10%)
* delayed antibiotic administration (10%)
Which of the following would be most helpful to enhance patient safety In this organization?
A. computerized provider order entry
B. verbal order read-back
C. bar code medication administration
D. automated dispensing machine
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Which of the following Is an example of a population health strategy?
A. Implementing an employee wellness program
B. scheduling discharged Inpatients for follow up appointments
C. auditing Inpatient admission medications for duplicates
D. reviewing outpatient prescribing patterns for pain management patients
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Which of the following are the three primary quality management activities?
A. assessment, improvement, and strategic planning
B. review trends, assessment, and stakeholder accountability
C. define goals, assessment, and review results
D. measurement, assessment, and Improvement of outcomes
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
When working with a new quality Improvement team, the quality professional should stress the importance of
A. getting the desired result on the first cycle of change.
B. creating large goals to have a system-wide Impact.
C. making small changesineach cycle of change.
D. involving the entire department on the first cycle of change.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 6：
A quality Improvement team has Identified specific changes to Implement for a quality Improvement Initiative. As the next step, the team would like to establish a concrete timeline for implementation. Which of the following is the best tool to use for this step?
A. process map
B. Gantt chart
C. bar graph
D. Ishikawa diagram
正解：B

質問 7：
The clinic has a goal to reduce the Healthcare Effectiveness Data and Information Set (HEDIS) measure of ' the percent of diabetic patients with a HgA1c greater than 9.0% for accreditation. Who should be Included on the quality Improvement team?
A. primary care provider, quality improvement specialist, coder
B. clinic manager, provider champion. HEDIS chart abstractor
C. clinic manager, quality Improvement specialist, provider champion
D. HEDIS chart abstractor, coder, primary care provider
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 8：
The focus for performance Improvement should be
A. standards and regulations.
B. employees.
C. policies and procedures.
D. systems.
正解：D
解説: (Topexam メンバーにのみ表示されます)