ISQI CPUX-F 問題集

質問 1：
Which one of the following statements is INCORRECT?
A. Usability evaluation is a key element in an iterative humancentred design process
B. Usability evaluation is most important during the phase "Analysis: understand and specify the context of use" *
C. Usability evaluation is always required in human-centred design
D. Usability evaluations should be conducted as early as possible, because problems that are discovered early are cheaper to correct than problems that are detected late in the development
E. Usability evaluation continues until the user requirements are met
F. Paper prototypes are suitable for usability evaluation
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Which three of the following guidelines are important for a successful contextual interview?
A. The interview must not be contextual
B. The user is the master and the interviewer is the apprentice
C. The interviewer is the master and the user is the apprentice
D. The interviewer must ask neutral questions
E. The interviewer must ask leading questions
F. The interview must be contextual
正解：B,D,F

質問 3：
Which one of the following statements does NOT illustrate an important principle for the human-centred design of a new e-commerce website?
A. ''The results of the most recent usability test showed that we haven't fully understood the user needs, so we need to interview more users"
B. "We include users throughout our design process"
C. "The design also addresses what happens before and after users use the new website, for example, promotional ads in other media, and emails that users receive after completing a purchase71
D. "We include management throughout our design process and ask them to approve the needs of our users"
E. "We continue to do usability evaluation until user requirements have been met"
F. "During interviews, prospective users came up with suggestions for all kinds of interesting features for the new website. Whenever this happened, we gathered feedback on those suggestions from other users"
正解：D

質問 4：
Which one of the following statements best characterises a usability inspection?
A. An evaluation that involves representative users performing specific tasks with the interactive system to enable identification of usability problems
B. An evaluation of an interactive system where experts identify potential usability problems
C. An evaluation of a storyboard
D. An examination (inspection) of the results of a contextual interview
E. A meeting where designers brainstorm ideas for a new interactive system
F. A focused discussion where an inspector leads a group of participants through a set of questions on a particular topic
正解：B

質問 5：
Which one of the following is NOT a human-centred quality objective for a next-generation cash machine?
A. Only users with a genuine bank card must be allowed to withdraw money Fake or stolen bank cards must be retained by the cash machine.
B. Users who are blind must be able to withdraw money without help from another person
C. Users must be able to withdraw money twice as quickly as before
D. Users must be able to withdraw money with any valid national or foreign bank card
E. Users who request a receipt must be able to understand it
F. Users must have a feeling of complete privacy when using the cash machine
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.
正解：
1. focus groups

質問 7：
Choose all that apply - Interview questions should be:
A. Neutral rather than leading
B. Open minded for alternative cultural aspects
C. Strictly on topic rather then off topic
D. Entertaining
E. Aming for simple yes or no
F. Open rather than closed
正解：A,F

質問 8：
For an internal demonstration, one of your colleagues has sketched a new ordering system on a few sheets of paper. Each sheet represents a screen. The contents of the screens are hand-drawn and incomplete. Your colleague changes the screens when someone "clicks" on a button by touching it with a pencil. Which one of the following terms best describes this sketch?
A. Style guide
B. Low-fidelity prototype
C. User interface guideline
D. Storyboard
E. High-fidelity prototype
F. Wireframe
正解：B

質問 9：
Fill in the blank:
Observation is a method for gathering_________ relating to user needs in which an observer watches users who carry out tasks that are related to the interactive system.
正解：
1. contextual information