ISQI CPUX-F 問題集

質問 1：
The stage EARLY DESIGN involves converting user needs and user requirements into - choose three:
A. Style guide
B. Low-fidelity prototype
C. User journey maps
D. Storyboards
E. Use scenarios
F. Wireframe
正解：C,D,E

質問 2：
Which two of the following statements about user needs are correct?
A. User needs are always expressed from the user's point of view
B. User needs are used to write good error messages
C. User needs for a user group may differ from user needs for another user group with the same context of use
D. User needs are part of the information architecture
E. User needs are always quantified
F. User needs are identical to user goals
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Fill in the blanks:
During a contextual interview, the interviewer treats the interviewee as the while the interviewer is the humble________ (__________model).
正解：
master-apprentice
Explanation
Interviews should focus on gathering information about the current context of use rather than the interactive system itself. They should be done contextually. A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop. An ordinary interview takes place in a neutral environment, for example in a meeting room.
During a contextual interview, the interviewer treats the interviewee as the master while the interviewer is the humble apprentice (master-apprentice model). The interviewer asks because they sincerely want to learn -not because they want to demonstrate their knowledge. The interviewer should use open and neutral interview questions rather than closed and leading questions to avoid biasing the interviewee.
The interviewer should rely on an interview checklist to ensure that all relevant topics are addressed, rather than using it to control or steer the interview.
The outcome of this activity is a description of the context of use. The context of use has five components:
Users (people who interact with the interactive system), Goals (what users want to achieve), Tasks (what users do to achieve their goals), Environment (where the interaction takes place), and Resources (the means required to perform the task).

質問 4：
8. Gerry works in a bank. One of his responsibilities is to check the amount of cash in the cash machine and reload it to the required level. He does this each morning and on Friday afternoons, in preparation for the weekend. Which one of the following best describes Gerry?
A. A primary user of the cash machine
B. Not a user of the cash machine since he does not withdraw money
C. A stakeholder in the cash machine who is not a user
D. An indirect user of the cash machine
E. A secondary user of the cash machine
F. A user of the cash machine who is not a stakeholder
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Which one of the following terms best characterises the drawing below?

A. Style guide
B. Storyboard
C. Use scenario O
D. Design pattern
E. Wireframe
F. Persona
正解：E
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Fill in the blanks:
The primary purpose of a prototype is to serve as the basis for a________ often a__________.
正解：
1. usability evaluation, 2. usability test

質問 7：
Which two of the following are frequently used usability evaluation methods?
A. Contextual interviews
B. Remote usability testing
C. Heuristic evaluation
D. Information architecture analysis through card sorting
E. Creating personas
F. Creating a storyboard
正解：B,C

質問 8：
What is a contextual interview?
A. A contextual interview takes place at any other location than the location where the user's interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.
B. A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop
C. Establishes focus groups
D. An contextual interview takes place in a neutral environment, for example in a meeting room.
正解：B

質問 9：
Which one of the following must be included in a human-centred design process?
A. Exact timelines for usability milestones so progress can be monitored
B. Regular demonstrations to users of the evolving interactive system
C. Involvement of users throughout the design process
D. Analysis of competitors' products to understand potential pitfalls
E. A clear commitment from management to usability and human-centred design
F. An interest from management in innovation
正解：C
解説: (Topexam メンバーにのみ表示されます)