Salesforce CRT-402 問題集

質問 1：
Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.
How could an app builder meet this requirement?
A. Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum.
B. Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases.
C. Clone the Case Lightning page > Add a rich text areato the new page, and assign this page to platinum accounts.
D. Add a rich text area tothe Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum.
正解：D

質問 2：
Universal containers (uc) wants to delete data in several fields for 5000 lead records. UC export the selected record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements ? Choose 2 answers
A. Select the correct record type
B. Use Data Loader to update leads using the CSV file
C. Useimport Wizard to update leads using the CSV file
D. Select insert null values in settings.
正解：B,D

質問 3：
Universal Container wants customers to be able to open cases from a public-facing website.
What should the app builder use to enable visitors to the website?
A. Screen flow
B. Web-to-case
C. Email-to-case
D. Outbound message
正解：C

質問 4：
Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.
Which two tools could an app builder combine to display the number of open cases on the account page?
Choose 2 answers
A. Flow
B. Workflow
C. Process Builder
D. Approval Process
正解：B,C

質問 5：
The Directorof Marketing at Northern Trail Outfitters wants the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.
Which function should be used to return a date for calculating the difference?
A. TODAY()
B. DATFTIMEVALUE()
C. NOW()
D. DATEVALUE()
正解：A

質問 6：
Universal Containerswants to create a report to show job applications with or without resumes.
What considerations should the app builder be aware of when creating the custom report type?
A. An app builder is unable to create custom report types for objects they do not have permissions for.
B. Once the report type has been deployed it is unable to be deleted.
C. A primary object selection is locked once the custom report type has been saved.
D. When a custom or external object is deleted the report type and reports remain butcause an error when the report is run.
正解：C

質問 7：
Cloud Kicks wants to start tracking how many shoe subscriptions have been sold for each shoe catalog. A master-detail relationship exists between the Subscription__c and the Shoe__c objects.
Which type of field should an app builder create?
A. Number field
B. Roll-up summary field
C. Lookup field
D. Master-detail relationship field
正解：B

質問 8：
Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.
What feature should an app builder use to create easy access to the document?
A. Quick Action on the Account object
B. Quick Action on the Contracts object
C. A custom detail page link on the Account object
D. A custom detail page link on the Contract object
正解：D