Salesforce Salesforce-Communications-Cloud 問題集

質問 1：
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?
A. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
B. Ensure platform events mode is enabled
C. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
D. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
正解：B,C

質問 2：
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
A. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
B. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
C. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
D. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
E. Product Model use hierarchical modeling which is natively supports EPC
正解：C,D,E

質問 3：
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?
A. Do not migrate legacy assets and leverage external objects within salesforce to access them
B. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
C. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
D. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
正解：B

質問 4：
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
A. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
B. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
C. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
D. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
正解：C

質問 5：
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
A. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
B. User, Person Account, Billing Account, Service Account, Contacts, Assets.
C. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
D. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
正解：C

質問 6：
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
A. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
B. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
C. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
D. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
正解：C

質問 7：
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
A. Calculate the file and data storage required based on required data volume and file attachment requirements.
B. Analyze an external data storage system for more cost effective data storage
C. Access the archiving strategy and determine how storage will be cleared though archiving.
D. Identify the storage needs between data storage and file storage.
E. Analyze the storage usage of the existing legacy system
正解：A,C,E

質問 8：
A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?
A. Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration
B. Exact data in integration is an input to the ux design. Detailed Design of the integration... can start
C. UX experience is the most important. Fully design and validate the UX before designing the integration step
D. Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last
正解：A