Salesforce-Communications-Cloudの無料問題集（78題）、Salesforce-Communications-Cloud認定試験参考書

Salesforce Salesforce-Communications-Cloud 問題集

試験コード：Salesforce-Communications-Cloud

試験名称：Salesforce Communications Cloud Accredited Professional (AP) Exam

最近更新時間：2024-05-01

問題と解答：全78問

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質問 1：
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
A. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
B. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
C. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
D. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
正解：A,D

質問 2：
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.
A. Promotions
B. Adjustment using Context rules
C. Discounts.
D. Customizations using CPQ Hooks
正解：B

質問 3：
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
A. Ensure platform Events mode is enabled for Order Management
B. Split Line Items in the same order before submitting the order and request an increase to order size limits
C. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
D. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
正解：A,D

質問 4：
An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?
A. Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
B. Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.
C. Accommodate the feature since otherwise business representative will not accept the iteration results.
D. Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
正解：B

質問 5：
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
A. Attach an Omniscript ta task and handle the integration manually
B. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
C. Use Apex to be able to send the customized payload and interpret the response
D. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
正解：C

質問 6：
What are the 3 keys inputs used by order management to determine the output of MACD order.
A. Fulfillment request and fulfillment request line records
B. Quote and quote line items records
C. Assets and inventory item records
D. Commercial and technical product configurations
E. Order and order item details
正解：C,D,E

質問 7：
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?
A. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
B. Use the integration procedure to manage the various task that technician need to undertake
C. Use call out to fully automate the flow so that no manual steps are required
D. Use data raptor to assist with integration and introduce several manual task into the flow.
正解：A

質問 8：
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
A. Contract Line Item
B. Service Account
C. Subscription
D. Service Entitlement
正解：C

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Salesforce Communications Cloud Accredited Professional (AP) 認定 Salesforce-Communications-Cloud 試験問題:

1. Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?

A) Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
B) Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
C) Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
D) Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type

2. Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A) Configure a Callout Orchestration item using the enhanced system interface
B) Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
C) Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
D) Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

3. UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A) Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
B) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
C) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
D) Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.

4. UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A) Pricing plan
B) Attribute
C) Calculation Matrix
D) Price lists
E) Fields

5. Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A) Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
B) Use the integration procedure to manage the various task that technician need to undertake
C) Use call out to fully automate the flow so that no manual steps are required
D) Use data raptor to assist with integration and introduce several manual task into the flow.

質問と回答：

質問 # 1
正解： C

質問 # 2
正解： C

質問 # 3
正解： C

質問 # 4
正解： B、C、E

質問 # 5
正解： A