Salesforce Salesforce-Communications-Cloud 問題集

質問 1：
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
A. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
B. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
C. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
D. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
正解：A,B
解説: (Topexam メンバーにのみ表示されます)

質問 2：
T current architecture has two systems one which is sales facing (internal) other is customer facing (website).
Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.
A. Manage product catalog in communication cloud and periodically synchronize the web channels automatically
B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
C. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
D. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
A. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
B. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
C. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
D. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer.
However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
A. Model the router as an attribute of the business internet offer with a default value of 'included'
B. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
C. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
D. Model the router technical product and decompose it from the business internet offer.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?
A. Advertising sales management
B. Enterprise sales management
C. Multiple subscription management
D. Subscriber lifecycle management
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
A. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
B. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
C. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
D. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number
正解：A
解説: (Topexam メンバーにのみ表示されます)