Salesforce Salesforce-Loyalty-Management 問題集

質問 1：
What is the correct implementation approach for an Administrator to target a promotion only for specific products?
A. Map products to promotion through an out-of-the-box Related List
B. Create product attributes in Promotion Setup
C. Add promotion to the lookup field on the product
D. Create a custom list on the promotion
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Which set of features should a Consultant check before setting up expanded partner management?
A. Growth license, Prepaid Billing Type, Partner Transactions, Partner Conversion Factor O for Currencies
B. Advanced license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies
C. Growth license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies
D. Advanced license, Partner Ledgers, Partner Transactions, Billing Type
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
For the integration of Loyalty Management and Service Cloud, which two methods should a Technical Consultant use for associating a Loyalty Program Member with a Case?
A. Add the 'Create Case' action on the Loyalty Program Member page layout
B. Add the loyalty Program Members' related list on the Case page layout
C. Add the 'Associate Program Member' action on Case page layout
D. Add the 'Cases' related list on the Loyalty Program Member page layout
正解：B,D
解説: (Topexam メンバーにのみ表示されます)

質問 4：
What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?
A. Created Date
B. Last Modified Date
C. Current Member Count
D. Reporting Enabled (Boolean)
正解：A,B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Cloud Kicks has tasked its Loyalty Manager consultant with setting up its new Loyalty Management program.
The business requirement is to provide its customer base, who are heavy mobile users with access to member program information.
Using existing capabilities available in Loyalty Management, what should the consultant do to fulfill this business requirement?
A. Configure either Service Cloud or Sales Cloud to establish the customer mobile experience
B. Create and implement a feature-rich Loyalty Member Mobile App
C. Install the Salesforce Loyalty Member Mobile App
D. Enable Experience Cloud and customize the Loyalty Member Portal
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 6：
A member reaches out to the Member Services team regarding points that have expired and requests to restore them. The Loyalty program has a fixed model expiration for non-qualifying points.
How should the Member Services Agent restore the expired points and also set them to expire in the next two months?
A. Delete the transaction journal that expired the points and re-run the expiration Data Processing Engine job after two months
B. Use 'Adjust Points' action on Loyalty Program Member page to credit points and select the Points Expiration Date as two months from the current date
C. Edit the 'Credit' ledgers corresponding to the points that expired and extend the expiration date to two months from the current date
D. Edit the Loyalty Member Currency record to restore the Points Balance and set the 'NextExpirationDate' field to two months from the current date
正解：B
解説: (Topexam メンバーにのみ表示されます)