Slack Slack-Certified-Admin 問題集

質問 1：
Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)
A. They are Slack Administrators, so they have the correct permissions to help the company manage change.
B. They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.
C. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
D. They model best practices, and they can rally the team toward common goals.
正解：B

質問 2：
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
A. Convert the group DM to a private channel, and then invite the new members.
B. Continue using the group DM, and invite the new members to it.
C. Start a new group DM with only the new members of the team.
D. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.
正解：B

質問 3：
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking question:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
A. Limit the posting permissions to Org Admins, plus specific people.
B. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
C. Encourage employees to direct message the HR team with question:s and confidential information.
D. Archive the channel and create a new channel to eliminate the noise.
正解：A,B

質問 4：
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
A. Encourage executives to model this behavior and communicate in public channels themselves.
B. Work closely with the executive team, and have them mandate public channel usage.
C. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
D. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
正解：B

質問 5：
How many integrations can be installed on a workspace on the Standard plan?
A. 5 integrations
B. 25 integrations
C. 10 integrations
D. Unlimited
正解：D

質問 6：
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
A. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
B. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
C. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
D. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
正解：A,C