Oracle 1Z0-1003-20 問題集

質問 1：
A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?
A. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.
B. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
C. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
D. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
正解：A

質問 2：
A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.
Upon investigation, they find out that their technicians occasionally have to stop for about five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.
Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?
A. Set the 'Departure/Parking time = 15 minutes' on the Statistics configuration screen.
B. Set 'Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity' on the Business Rules configuration screen.
C. Set 'Resource is considered to be at the activity location if the distance to it is less than 100 meters' on the Business Rules configuration screen.
D. Deselect 'Use durations reported to enhance company-wide estimations' setting on the Resource Type configuration screen.
正解：B

質問 3：
Your customer has enabled the setting 'Personalize the estimation of activity duration' for a given Resource Type.
What is the consequence of this setting for resources of that type?
A. It permits the ability to set duration ratios based on the company-level duration estimations for new resources of this type.
B. It ensures that activity durations recorded for resources of this Resource Type will not be applied to company-level estimations.
C. It ensures that all new resources of this type will have the same duration ratios based on the company-level duration estimations.
D. It ensures that the same activity durations for resources of this type will be applied to all Activity Types.
正解：D

質問 4：
A customer is currently closing booking automatically by capacity category within all of their Capacity Areas, but they also want to be abl^to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?
A. On the Quota Configuration screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.
B. If 'Work Zone support' is enabled on the Business Rules screen, there are no additional steps required to enable closure of booking per work zone.
C. On the Business Rules screen, enable 'Allow closing of booking on work zone level'.
D. On the Resources screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.
正解：C

質問 5：
A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.
They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM.
They do not want the scheduled lunch activities to block these late morning jobs from being routed.
What setting in the route plan is required to meet this requirement?
A. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot".
B. Create a "Lunch" activity filter for activities in the routing bucket that should be assigned and set the
"Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket".
C. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities with more than 120 minutes overdue
D. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket"
正解：B

質問 6：
Your customer requires the option for supervisors to "supervise" Junior engineers as they are performing certain activities.
For this functionality, you have created a new "Supervision" internal activity to manually link these activities so they start at the same time by different resources.
Which option is a valid way to configure this?
A. Create a new (simultaneous) Link Template with default values.
B. Create a new (related) Link Template with "Different Resources" Assignment Constraint.
C. Create a new (simultaneous) Link Template with "Different Resources" Assignment Constraint.
D. Create a new (related) Link Template with default values.
正解：B
解説: (Topexam メンバーにのみ表示されます)