質問 1:DRAG DROP
The availability for Scopia@ Management is key to your Scopia videoconferencing solution. So your customer, Roberto, for whom you have proposed a Scopia solution, asks you about security for the communication to and from Scopia Management. First you explain that the communication from core to the gatekeeper or the back to back user agent uses TCP. But it is typically internal within the box and not seen as a big security risk. For the other communications with the components of Scopia Management, we use multiple secure protocols. Match the type of communication with the secure protocol used.
正解:
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100181785 (page 13 to 16, see the table)
質問 2:Background
You are visiting Annika, the IT manager at a regional insurance company. Although they are an Avaya shop for voice communications and wireless, they decided to continue purchasing Polycom instead of your 1000 series endpoints, so they'd have a single manufacturer for their video network. But when they acquired a small local insurance company with Vidyo equipment they ended up with a mixed video network. Monitoring the network has proven to be very difficult for the customer. So sometimes they have great videoconferences and other time they have very poor quality. They have offices throughout the south western United States. This includes: regional offices, local offices for agents, and mobile claims adjusters.
Current infrastructure
The customer has an Avaya Aura@ 6.1 environment, with a Cisco infrastructure, supporting 6 regional offices with about 150 users (1/3 are video enabled) at each location, 50 agent offices with 5 users at each location but only 2 video enabled at each office, and 100 mobile claims adjusters who are all video enabled. All of the offices are connected with an MPLS based WAN with a maximum 55MB SLA (service level agreement).
Objective
Although the customer is interested in the flexibility and remote capabilities of the Scopia@ product family, they want to first get a handle on their current video network. They want to be able to monitor their existing network and know why they have some poor quality conferences, locate potential trouble spots and proactively measure. If the network needs a refresh or significant upgrades, you have also been promised a chance to propose Avaya Networking products. So with both potential Scopia and networking sales if your solution is a success, as the designer or sales engineer, what combination of evident products would you select to be able to monitor their existing video network and improve the quality and consistency of the users' video experience?
A. PreVideo with video enabler, 6 additional agents, VQ Insider, RVMon for 2000 devices
B. PreVideo with 6 additional agents, VQ Insider, RVMon for 500 devices
C. PreVideo with 12 additional agents, VQ Insider, RVMon for 2000 devices
D. PreVideo with video enabler, 12 additional agents, VQ Insider, RVMon for 500 devices
E. PreVideo with 8 additional agents, VQ Insider, RVMon for 500 devices
F. PreVideo with video enabler, 8 additional agents, VQ Insider, RVMon for 2000 devices
正解:D
質問 3:Background
An Account Team you support has been working with an IT outsourcing company for 9 months. The customer has been considering buying videoconferencing and upgrading to an Avaya Aura@
6.2 environment. Their hesitation was in cost justifying the upgrade to 6.2 without a great video solution for mobile users and visual collaboration with external vendors and contractors. They have a main office in Montreal Canada and a remote office in Pune, India. Since the wrong IT decision can be very costly, the customer's expectation is that they would have the ability to archive conferences and justify actions based on the recording.
Current infrastructure
The customer has a Communication Server 1000 (CS 1000) R4 solution in their Montreal office, and a BCM 450 in the Pune office. Although there are only about 200 users with premium licenses in the main office and 150 with premium licenses in the remote office, they support about 400 contractors in virtual offices. Although many of their external vendors will want to use remote or mobile solutions, some have existing videoconference rooms. So the customer needs to support the mix of room systems from Cisco, Polycom, LifeSize and a few miscellaneous older endpoints that may not support H.460.
Objective
The customer wants to be able to offer multi-party videoconferencing from each location with about eight to ten parties in a conference. Because of the time difference, they expect each location to have only two or three videoconferences simultaneously. Since a majority of the employees work from home, any permanent solution must allow them to join or conduct a videoconference from their home office. During previous meetings several executives mentioned wanting the Avaya Flare@ Experience. The IT Manager hopes they can limit the calls to be 480p or lower but still have good or near DVD quality and minimal complaints. The account team has decided to offer an integrated UC collaboration solution. As the designer or sales engineer, what combination of Avaya and Scopia@ hardware and software components, would you select to achieve these benefits and meet the client's needs?
A. Scopia Elite 6105 MCU with 720p double capacity, Scopia Management, Scopia desktop & mobile server and client, recording for 3 conferences, PathFinder server and client, and provide Avaya Flare@ Experience
B. Scopia Elite 6110 MCU with 4X capacity, Scopia Management, recording for 3 conferences, PathFinder server, migrate to an Avaya Aura 6.2 architecture, and provide Avaya Flare@ Experience
C. Scopia Elite 6110 MCU with standard capacity, Scopia Management, Scopia desktop & mobile server and client, recording for 5 conferences, Scopia PathFinder server, migrate to an Avaya Aura 6.2 architecture, and provide Avaya Flare@ Experience
D. Scopia Elite 6110 MCU with standard capacity, Scopia Management, Scopia desktop & mobile server and client, recording for 5 users, PathFinder client, migrate to an Avaya Aura 6.2 architecture, and provide Avaya Flare* Experience
正解:A
質問 4:In an Avaya Aura@ 6.2 environment, we support both H.323 and SIP endpoints connecting to a Scopia@ meet-me conference. For this connectivity, we use a SIP trunk and an H.323 trunk. For each type of trunk, what are the two components it connects? (Choose one statement for each trunk type: SIP and H.323)
A. For the SIP trunk, Session Manager and the Elite MCU
B. For the SIP trunk, an Evolution Server and the Scopia Management (iView)
C. For the H.323 trunk. Session Manager and the Scopia Management (iView)
D. For the SIP trunk, Session Manager and the Scopia Management (iView)
E. For the H.323 trunk, an Evolution Server and the Scopia Management (iView)
F. For the H.323 trunk, an Evolution Server and the Elite MCU
正解:B,E
解説: (Topexam メンバーにのみ表示されます)
質問 5:The 8.3 version of Scopia@ Management included several improvements to reporting. In addition to the GUI-based interface and adjustable colors, there were also some new reports added. Two new reports are the top endpoints and top MCU. What criteria is used to determine the top MCUs?
A. size of the meeting
B. greatest availability or lease downtime
C. number of meetings
D. minutes of usage
正解:B
Avaya 3V00290A 認定試験の出題範囲:
トピック | 出題範囲 |
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トピック 1 | - Common| web-based administration capabilities for contact center supervisors
|
トピック 2 | - Agent quality| motivation and performance
|
トピック 3 | |
参照:https://www.avaya-learning.com/lms/_assets/guides/Services_Credential_Guide.pdf
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