Avaya 7497X 問題集

質問 1：
Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?
A. WorkRequestID
B. DNIS Number
C. Caller ID
D. Contextld
正解：D

質問 2：
Given the following CSC attribute string:

What is the significance of CM7 in the CSC communication manager list?
A. It should match the Communication Manage FQDN.
B. It should match the Communication Manager IP address.
C. It should match the Communication Manager host name.
D. It should match the Switch Connection Name in the AES server.
正解：D

質問 3：
For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?
A. Self Service VDN ,
B. Routing VDN
C. Ingress VDN
D. Transfer VDN
正解：B

質問 4：
Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?
A. It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.
B. It can be set to a RONA VDN number.
C. It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
D. It can be set to a Routing VDN number.
正解：A

質問 5：
A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?
A. In the System Manager on the Cluster Administration under Backup and Restore Job Status
B. In the System Manager on the Server Management
C. In the System Manager on the Avaya Breeze
D. In the System Manager on the Server Administration under Backup and Restore Job Status
正解：D

質問 6：
An Avaya Oceana administrator wants to add a new Avaya Oceana agent. Prior to adding, the administrator logs in to the Communication Manager and finds that the new agent ID is already present In the "list agent-loginlD" output.
Which action can be performed by the administrator to successfully add the new agent to Avaya Oceana?
A. Remove the Agent ID from Communication Manager.
B. Add the new Avaya Oceana agent using Control Manager.
C. Over write the Agent ID using Avaya Control Manager while adding the Avaya Oceana user.
D. No action; the Agent ID is not required while adding an Avaya Oceana user In the Control Manager.
正解：B

質問 7：
During the Avaya Oceana Email Channel processing, which component sends Information to Context Store and UCM?
A. ORC
B. Email Manager
C. Agent Controller
D. Omni channel Database
正解：B