Salesforce CRT-251 問題集

質問 1：
What is a key capability of Data Loader?
A. Runs one-time or scheduled data imports
B. Prevents importing duplicate record data
C. Imports organization and configuration metadata
正解：A

質問 2：
The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team.
What should the consultant consider when evaluating Person Accounts?
A. Person Accounts must have at least two record types.
B. Enabling Person Accounts is irreversible.
C. Enabling Person Accounts requires a Public Read/Write sharing model,
正解：B

質問 3：
Cloud Kicks (CK) requires its sales associates to record all interactions with prospects within Salesforce.
Which sales metric should a sales manager at CK use to monitor and reinforce its sales strategy?
A. Lead Status
B. Event Monitor
C. Activity Tracking
正解：C

質問 4：
The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org.
What should the consultant do to convert a Lead into a Person Account?
A. Leave the Company field blank.
B. Enable Contact Roles.
C. Create an Apex trigger on the Lead object.
正解：A

質問 5：
Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?
A. Report on the activity type that corresponds to an onsite visit.
B. Report on accounts with and without onsite activities.
C. Report on opportunities with and without onsite activities.
正解：C

質問 6：
Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.
Which additional key metric should the consultant recommend?
A. Cases closed in the last 30 days
B. Events synchronized in the last 30 days
C. Opportunities created in the last 30 days
正解：C

質問 7：
Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.
Which currency will the custom formula use for its value if the opportunity and account records have different currencies?
A. User currency
B. Opportunity currency
C. Corporate currency
正解：B

質問 8：
Cloud Kicks (CK) has recently lost several large deals to a competitor. CK management wants to start tracking the reasons why opportunities are being lost.
What is the most efficient way for a consultant to meet this requirement?
A. Create a new custom object and automation to track competitors.
B. Create a Competitors channel in Slack to share insights and stories.
C. Create a new custom field on the Opportunity object.
正解：C