CRT-271の無料問題集（279題）、CRT-271認定試験参考書

Salesforce CRT-271 問題集

試験コード：CRT-271

試験名称：Certification Preparation For Community Cloud Consultants

最近更新時間：2024-04-20

問題と解答：全279問

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質問 1：
Northern Trail Outfitters uses Knowledge Articles toaddress customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?
A. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
B. Create a customer survey using custom Lightning components and add it to the homepage.
C. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article.
D. Enable the article voting property on the Article Content component in the article detail page in the Community Builder.
正解：D

質問 2：
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers
A. Choose Login to the Community as a user from the contact record in Salesforce.
B. Select the Community from the App Launcher as an internal user.
C. Select a Customer user record and select the Login option.
D. Log in as a customer to the Community with a Test customer login.
E. Preview the Community as a specific Community user in the preview mode of the Community builder.
正解：A,B,D

質問 3：
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: * 120,000 partner accounts* Minimize the number of partner account roles* Partner account is made up of sales employees and sales managers* Sales employees only have access to their data* Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Adminto fulfil these requirements?
Choose 2 answers
A. Make the sales manager the Super User on thepartner account
B. Set up partner accounts with two roles
C. Use sharing rules to grant sales managers access to sales employees' data
D. Set up partner accounts with one role
正解：B,D

質問 4：
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
A. 2
B. 3
C. 4
D. 5
正解：C

質問 5：
Universal Containers' Community is built on the Napili template. The community lets members access their Account page. The project manager needs to customize the Account record detail page and only show the record details.
What two things should the Salesforce Admin do to perform this task in Community Builder? Choose 2 answers.
A. Add a page variation to Account detail page, add the record detail component, set the page variation as Active, and publish.
B. Create a standard page, add the Account record detail component, and publish.
C. Make a copy of the Account detail object, remove the components NOT needed, and publish.
D. Edit the Account record detail page, remove the components NOT needed, and publish.
正解：A

質問 6：
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
A. Choose Login to the Community as a User from the contact record in Salesforce.
B. Select a Customer user record and select the Login option.
C. Log in as a customer to the Community with a Test customer login.
D. Preview the Community as a specific Community user in the preview mode of the Community builder.
E. Select the Community from the global header as an internal user.
正解：A,C,E

質問 7：
Northern Trail Outfitters is launching a Community with the following requirements: * Branding requirement is limited to the company logo. * Community should be available on desktop. Mobile responsive is not needed.
* Community users should have access to reports and dashboards. * Community users should be able to view their invoices, which are saved as external objects in Salesforce. Which template should the Salesforce Admin use to build this Community?
A. Kokua Template
B. Napili Template
C. Salesforce Tabs + Visualforce Template
D. Aloha Template
正解：C

質問 8：
Regional Containers have asked you for help in setting up their Custom Domain for their Customer Community so that the community URL looks like it is hosted on the company website. Why type of record will you need to add to the DNS in order to achieve this?
A. NS Record
B. MX Record
C. CName Record
D. TXT Record
E. AAAA Record
正解：C

質問 9：
You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?
A. Custom Sharing Group
B. Custom Sharing Set
C. Custom Permission
D. Records owned by community members are automatically shared with all internal users
E. Custom Sharing Rule
正解：A

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弊社のSalesforce CRT-271は専門家たちが長年の経験を通して最新のシラバスに従って研究し出した勉強資料です。弊社はCRT-271問題集の質問と答えが間違いないのを保証いたします。

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お客様は問題集を購入する時、問題集の質量を心配するかもしれませんが、我々はこのことを解決するために、お客様に無料CRT-271サンプルを提供いたします。そうすると、お客様は購入する前にサンプルをダウンロードしてやってみることができます。君はこのCRT-271問題集は自分に適するかどうか判断して購入を決めることができます。

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君が弊社のSalesforce CRT-271をご購入になってから、我々の承諾する一年間の更新サービスが無料で得られています。弊社の専門家たちは毎日更新状態を検査していますから、この一年間、更新されたら、弊社は更新されたSalesforce CRT-271をお客様のメールアドレスにお送りいたします。だから、お客様はいつもタイムリーに更新の通知を受けることができます。我々は購入した一年間でお客様がずっと最新版のSalesforce CRT-271を持っていることを保証します。

Salesforce CRT-271 認定試験の出題範囲：

トピック	出題範囲
トピック 1	MEASURING SUCCESS WITH THE COMMUNITY PAGE
トピック 2	WHAT ARE COMMUNITIES AND HOW DO THEY WORK?
トピック 3	CREATING A COMMUNITY FOR PARTNER SALES
トピック 4	KEEPING THE COMMUNITY ACTIVE AND ENGAGED
トピック 5	CREATING A COMMUNITY FOR CUSTOMER SELF-SERVICE SUPPORT

参照：https://trailhead.salesforce.com/credentials/communitycloudconsultant

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