CRT-271の無料問題集（285題）、CRT-271認定試験参考書

Salesforce CRT-271 問題集

試験コード：CRT-271

試験名称：Certification Preparation For Community Cloud Consultants

最近更新時間：2025-09-23

問題と解答：全285問

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無料問題集CRT-271 資格取得

質問 1：
Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?
A. Use the Case object with full layout, return five records, and use the "My Cases" list view.
B. Use the Case object, return five records, use the "My Cases" list view, and disable public access.
C. Use the "My Cases' list view with compact layout, return five records, and disable public access.
D. Use the Case object with compact layout, retum five records, and use the *My Cases" list view.
正解：A

質問 2：
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?
Select one or more of thefollowing:
A. Business value map and ROI
B. Lightning community templates
C. Lightning bolt solutions
D. Custom solutions
正解：B

質問 3：
Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records byother account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:
A. Enable super user access to contacts for users assigned to the Account sales rep role
B. Enable super user access in Community Management
C. Enable super user access to contacts for assigned users to the Account manager role
D. Enable super user accessin Community Settings
正解：A,D

質問 4：
A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members.
What is the likely cause of this issue?
Select one or more of the following:
A. Members need to have read access tothe recommendations object
B. The recommendation carousel component needs published to be enabled for the Community
C. Page changes with the recommendations carousel need to be published
D. Recommendations need to be created for each member
正解：D

質問 5：
Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network thereis no need to provide mobile capabilities. What type of community best suits Regional Containers needs?
A. Visual Force + Tabs
B. Napili
C. Koa
D. Aloha
E. Kookaburra
正解：A

質問 6：
Universal Containers built a Communityon the Customer Service Template. The Salesforce Admin customized a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version. What is the status of the custom Lightning components on the pageafter the upgrade?
A. The Lightning components are NOT on the page, but are available in Community Builder.
B. The Lightning components are neither on the page nor in Community Builder.
C. The Lightning components are on the page, but will NOT load until the Community is published.
D. The Lightning components are on the page and load as expected.
正解：B

質問 7：
Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?
A. Build a Surveys Lighting Component
B. Use an AppExchange Survey Lightning Component
C. Build a Surveys Visualforce Page
D. Use the Standard Surveys Lightning Component
正解：B

質問 8：
Unauthenticated users are unable to some articles on a Universal ContainersCommunity. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?
Select one or more of the following:
A. Check the article type permissions on the guest user profile
B. Create a featured topic in the Communitybuilder to display articles
C. Enable public access for the Community in setup and the Guest user profile
D. Create a new data category specifically for guest users to display articles
正解：A

質問 9：
Universal Containers has been using WordPress to publish product specifications, and using AEM (Adobe Experience Manager) for web assets. The VP of Sales wants to improve the Partner experience by making these resources available to Partners in their Community. What should the Community Cloud consultant do to meet these requirements?
A. Use the native Content Transformation tool to convert the resources into Knowledge articles
B. Use CMS Connect to bring both sets of resources into the Community
C. Consolidate work into WordPress and use CMS Connect in the Community
D. Create Knowledge articles that link to the relevant documents in both systems
正解：B

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Salesforce CRT-271 認定試験の出題範囲：

トピック	出題範囲
トピック 1	WHAT ARE COMMUNITIES AND HOW DO THEY WORK?
トピック 2	MEASURING SUCCESS WITH THE COMMUNITY PAGE
トピック 3	CREATING A COMMUNITY FOR PARTNER SALES
トピック 4	CREATING A COMMUNITY FOR CUSTOMER SELF-SERVICE SUPPORT
トピック 5	KEEPING THE COMMUNITY ACTIVE AND ENGAGED

参照：https://trailhead.salesforce.com/credentials/communitycloudconsultant

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