Nokia SDM_2002001050 問題集

試験コード：SDM_2002001050

試験名称：SDM Certification - NI

最近更新時間：2026-10-25

問題と解答：全160問

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質問 1：
A Quality Plan must be developed...
A. ... when the project is a Turn Key project.
B. ... when performance of subcontractors is affecting the Acceptance.
C. ... during Project Planning as part of the Project Management Plan.
D. ...in complex Projects when NSN needs to work with different service providers.
正解：C

質問 2：
NSN is under pressure to keep Customer deadlines but PO has not yet been received. Under what circumstances can a PO be issued to the subcontractor?
A. PM must escalate the issue and request for a formal approval from CT.
B. If the deadline is really critical for the Customer, PM must take the responsibility to execute the Rollout.
C. PM will not subcontract services without a Customer PO.
D. PM requests subcontractor to start work without NSN PO - that will be issued when we get out PO from the Customer.
正解：C

質問 3：
What are the correct planning horizons for short-term and long-term resource planning?
A. Short-term: 4 weeks, long-term: 8 months
B. Short-term: 2 weeks, long-term: 6 months
C. Short-term: 12 weeks, long-term: 12 months
D. Short-term: 8 weeks, long-term: 13 months
正解：D

質問 4：
A subcontractor approved and selected by Procurement is working for your Project but delivering installations with too many items in the Punch List. Which of the following actions would you choose first?
A. Stop the payment for this subcontractor until quality issues are solved.
B. Disqualify the company and ask Procurement for a new supplier.
C. Cancel new PO's to this subcontractor.
D. Refer to the contractual Quality Requirements and develop a recovery plan with the Subcontractor.
正解：D

質問 5：
What needs to be included in the project cost base line of the Gate 4?
A. All costs related to risk mitigation plans.
B. All risk values captured during risk management workshops.
C. All costs related to risk contingency plans.
D. All costs of risk management agreed between the sales account manager and service delivery responsible.
正解：D

質問 6：
The customer has an urgent request for network tuning in a specific area due to significant cases of call drop, with the promise of increasing business opportunity in another area which is mainly in the hand of the other supplier (competitor), what's the correct way to answer this request ?
A. This additional service improves the partnership between NSN and customer along with the high probability to increase the business and NSN footprint. Therefore I will act to complete this additional service as soon as possible without PO.
B. It's a major network problem for which NSN could get the blamE.therefore I will act to complete this additional service as soon as possible without hassling the customer with any administration.
C. Iassure the customer that NSN is going to solve the problem by our professional network planning and optimization service, but in order to obtain all required resources and tools, it's necessary to have a purchase order to start the activities.
D. I will escalate this customer request to the Customer Team and ask to approve the related risk order.
正解：C

質問 7：
What is the purpose of a Project Target Agreement?
A. 1) agreement between the PM and the customer of the project targets and the contract terms at the start of project execution 2) formal approval of the customer that the PM proposed by NSN is considered acceptable from customer's perspective
B. 1) full or partial agreement between Tender PM and Project Execution PM of the project base lines and the contract terms at the end of the handover process 2) PM's formal confirmation that all relevant information from tender phase was handed over 3) release of tendering team
C. 1) agreement between PM and his line manager of the project targets relevant for Short Term Incentive 2) PM's confirmation that he is aware of and accepts his incentive relevant project objectives
D. 1) full or partial agreement between CT Head and respective PM on the project base lines and the contract terms at the end of the handover process 2) PM's formal confirmation that all relevant information from tender phase was handed over 3) release of tendering team
正解：D

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Nokia SDM_2002001050 試験シラバストピック:

セクション	比重	目標
サービスの運用とガバナンス	30%	- インシデント管理、問題管理および変更管理 - サービスの監視と報告 - エスカレーションと関係者との連絡体制
継続的な改善活動	20%	- 顧客満足度とサービスの見直し - パフォーマンスの分析 - 最適化と改善施策の推進
SDMの概念とフレームワーク	25%	- ITIL/COBITとの整合性 - サービス提供ライフサイクル - Nokia SDMモデルと基本原則
サービスの設計と計画	25%	- リスク評価と依存関係の管理 - SLA、KPIおよびサービスカタログ - 顧客の要件と期待事項

Nokia SDM Certification - NI 認定 SDM_2002001050 試験問題：

問題 #1
When does the PM need to update NELLE with customer/project data?

A. At least once a month, before period cut-off.
B. Per STP.
C. After the customer forecast is received.
D. At year end.

問題 #2
An accuracy KPI has dropped significantly compared to previous periods. After some initial checks it turns out that the data is correct. What is the right way to proceed?

A. Communicate the deviation to the project stakeholders
B. Organize a meeting with key team members in order to identify root causes and make an action plan to improve.
C. Organize a meeting with NPO in order to make a action plan to improve.
D. Inform the CT head on the next CT meeting.

問題 #3
In NSN we are working with five competence levels. What's the name of level 5?

A. World-class.
B. Outstanding.
C. Excellent.
D. Initial.

問題 #4
NSN has to implement a customer network which is composed of three different regions and implemented in two phases.How will the WBS look like ?

A. The project WBS is based on the geographical structure of the project (it's three regions).
B. The project WBS is based on the geographical structure of the project (it's three regions), on two project phases and on different site types and volumes.
C. The project WBS is based on the geographical structure of the project (it's three regions) and on two project phases.
D. The project WBS is based on different site types and volumes.

問題 #5
What is never included in the cost estimate during the bid phase?

A. Cost for project management.
B. Risk mitigation costs.
C. 3rd party software support fees.
D. Standard production costs.

解説：

問題 #1
正解： A

問題 #2
正解： B

問題 #3
正解： A

問題 #4
正解： B

問題 #5
正解： B