Oracle 1Z0-1003 問題集

質問 1：
A customer has chosen to override learned activity durations for a period of time, after which they will revert bads; to having Oracle Field Service Cloud (OFSC) provide duration estimations based on learned behavior.
Which statement is accurate regarding how the statistics override option works?
A. OFSC will begin updating statistically learned values from reported field activities once the override has stopped.
B. Even though an activity duration override is in effect, OFSC still compiles statistically learned values from reported field activities.
C. An activity duration overrides can be applied for a type of activity even if a given resource has not yet completed an activity of that type.
D. Activity duration overrides can only be started or stopped manually within the OFSC Core Application.
正解：D

質問 2：
What is the significance of the order of the activity filters within the Filters sections of the routing plan?
A. The higher in the list, the higher the priority routing considers activities matching that filter's criteria.
B. The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket.
C. The lower in the list, the higher the priority routing considers activities matching that filter's criteria.
D. The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied when assigning the activity. Routing uses the fust matching filter and ignores the rest.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Which three options are valid 'Units of measure' in a Resource Type's[ 'Load Threshold' section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource's current load?
A. Working hours cost
B. Travel time cost
C. Number of activities
D. Overtime cost
E. Hours
F. Time percent
正解：B,C,E

質問 4：
A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.
They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.
They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.
What additional settings are required in the routing plan to meet the desired behavior?
A. Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
B. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Low'.
C. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Low', and the cost of not assigning 'New Connect' activities in the routing bucket to 'High'.
D. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Highest', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
正解：A

質問 5：
A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.
A resource within that bucket - John Smith - has no individual work skills designated on his resource record in Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.
Which statement is correct regarding how routing handles work skill matches in this situation?
A. Routing will not assign that activity to John Smith due to a soft skills mismatch.
B. Routing will not assign that activity to John Smith due to a work skills mismatch.
C. Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.
D. Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.
正解：B

質問 6：
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?
A. Deselect "work zone support" in the routing plan configuration screen for all routing plans.
B. Create a single work zone with no work zone keys and assign it to all resources
C. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.
D. Assign all work zones at the parent level in the Resource Tree.
E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.
正解：D,E