一年間の無料更新サービスを提供します
君が弊社のOracle 1Z0-465をご購入になってから、我々の承諾する一年間の更新サービスが無料で得られています。弊社の専門家たちは毎日更新状態を検査していますから、この一年間、更新されたら、弊社は更新されたOracle 1Z0-465をお客様のメールアドレスにお送りいたします。だから、お客様はいつもタイムリーに更新の通知を受けることができます。我々は購入した一年間でお客様がずっと最新版のOracle 1Z0-465を持っていることを保証します。
TopExamは君に1Z0-465の問題集を提供して、あなたの試験への復習にヘルプを提供して、君に難しい専門知識を楽に勉強させます。TopExamは君の試験への合格を期待しています。
弊社のOracle 1Z0-465を利用すれば試験に合格できます
弊社のOracle 1Z0-465は専門家たちが長年の経験を通して最新のシラバスに従って研究し出した勉強資料です。弊社は1Z0-465問題集の質問と答えが間違いないのを保証いたします。
この問題集は過去のデータから分析して作成されて、カバー率が高くて、受験者としてのあなたを助けて時間とお金を節約して試験に合格する通過率を高めます。我々の問題集は的中率が高くて、100%の合格率を保証します。我々の高質量のOracle 1Z0-465を利用すれば、君は一回で試験に合格できます。
安全的な支払方式を利用しています
Credit Cardは今まで全世界の一番安全の支払方式です。少数の手続きの費用かかる必要がありますとはいえ、保障があります。お客様の利益を保障するために、弊社の1Z0-465問題集は全部Credit Cardで支払われることができます。
領収書について:社名入りの領収書が必要な場合、メールで社名に記入していただき送信してください。弊社はPDF版の領収書を提供いたします。
弊社は無料Oracle 1Z0-465サンプルを提供します
お客様は問題集を購入する時、問題集の質量を心配するかもしれませんが、我々はこのことを解決するために、お客様に無料1Z0-465サンプルを提供いたします。そうすると、お客様は購入する前にサンプルをダウンロードしてやってみることができます。君はこの1Z0-465問題集は自分に適するかどうか判断して購入を決めることができます。
1Z0-465試験ツール:あなたの訓練に便利をもたらすために、あなたは自分のペースによって複数のパソコンで設置できます。
弊社は失敗したら全額で返金することを承諾します
我々は弊社の1Z0-465問題集に自信を持っていますから、試験に失敗したら返金する承諾をします。我々のOracle 1Z0-465を利用して君は試験に合格できると信じています。もし試験に失敗したら、我々は君の支払ったお金を君に全額で返して、君の試験の失敗する経済損失を減少します。
Oracle RightNow CX Cloud Service 2012 Essentials 認定 1Z0-465 試験問題:
1. Your customer has asked that all incidents be "scanned" for words that may revolve around product defects and injures so that they can alert their risk management team of any possible product issues or liability. The customer accepts that 100% accuracy is not available, and accepts that they will be false positives and a margin for error.
They have provided you he following words to be "scanned":
-Mouth -Jaw -Cheek -Jowl -Chin
-Oral
-Palate
The customer requires the following:
-Match whole words only
-All valid words must be preceded with a space.
-All valid words must be spelled correctly.
-All words must be directly followed by a meta character in this list:
-, {comma}
-. {period}
-' {single quote}
-" {double quote}
-; {semi colon}
-: {colon}
-{space}
-! {exclamation point}
-? {question mark}
-& {ampersand}
You decide to use a regular expression to search for these words in all incoming emails.
^mouth [ , | . | ' | " | ; | : | | ! | ? | & ] | \ jaw [| , | . | ' | " | : | ! | &] | \ cheek [ , | ' | ; | : | | ! | ? | &] | \
jowl [ , | . | ' | ; | | !| ? | &] | \ chin$ [ , | . | ' | " | ; | | ! | ? | & ] | \ oral [ , | . | ' | " | : | | ? | & ] | \ pallate [
, | . | ' | " | : | | ! | ? | &] | \
Identify the three words that will be correctly matched to this regular expression.
A) Oral
B) Mouth
C) Chin
D) Jowl
E) Jaw
F) Palate
G) Cheek
2. Your customer has a single Service level Agreement and applies the service Level Agreement called Reseller when a contact is a reseller of their services.
These end customers often have their own ticketing system, and in order to capture the reseller's ticket number, the customer has requested that their Ask page be upgraded to include an External Ticket Number custom field only when the logged in contact has a Service level Agreement that only a reseller would have.
Which two widgets or tags are used to complete your customer's request?
A) Use the "FormInput" widget.
B) Use the "FormInputCustom" widget.
C) Use the "Field" tag with the "name" attribute.
D) Use the "FormSubmit" widget.
E) Use the "Conditional" tag with an "sla" attribute.
3. What is the maximum number of special characters that can be required in a password in addition to having lower and uppercase letters, two numbers, and a maximum character length of 10.
A) 3
B) 8
C) 6
D) 1
E) 5
4. Your customer has performed a search on the knowledgebase and has stated that they are getting strange results. Every time they search for the word "widget" the correct answer appears as the 10th answer on the search results and not at the top of the first page.
How can you increase the value of the word "widget" In the knowledgebase search results?
A) Set the display position to "Fix at top."
B) Set the display position to "Place at top."
C) Assign all products and categories to the knowledgebase answer.
D) Add the search term to the keyword field of the knowledgebase answer.
5. Your customer has asked you to fulfill a list of requirements for their incident workspace.
The customer has explained that the following constraints will be place.
-All incidents received will via a web from that your customer manages which is automatically forwarded to the Oracle Rightnow CX Service mail server. -All incident data will be formatted exactly in the same manner in each email using the following
format: -Last Name -First Name -Product -Serial Number -Question
Requirements:
-Create a tab with "Risk Management" data consisting of custom fields and custom object data, and hide it from all standard agents. -If the serial number is greater than 500000 set the value of the custom field "Risk Management"
Yes. -Capture the "Product" field from the email and populate the product in the incidents.prod_id field. -Capture the Last and First names from the email and populate the product contact.last_name
and contacts.first_name fields. -Create tabs for each product linking to the product information page on your customer's web site. -Once the product has been set in the workspace open up the applicable tab automatically for the agent to view.
They have asked that no customization be part of the new workspace.
Identify the three requirements that are met using standard product features within the workspace.
A) Once the product has been set in the workspace open up the applicable tab automatically for the agent to view.
B) Capture the "Product" field from the email and populate the product in the incidents.prod_id field.
C) If the serial number is greater than 500000 set the value of the custom field "Risk management" = Yes
D) Capture the Last and First names from the email and populate the product in the contact.last_name and contacts.first_name fields.
E) Create a tab with "Risk management" data consisting of custom fields and custom object data, and hide it from all standard agents.
F) Create tabs for each product linking to the product information page on the customer's web site.
質問と回答:
質問 # 1 正解: D、E、G | 質問 # 2 正解: C、E | 質問 # 3 正解: C | 質問 # 4 正解: D | 質問 # 5 正解: A、B、D |