Oracle 1z0-980 問題集

質問 1：
An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?
A. The user cannot delete it because it directly affects the reference document that the translation document is based upon.
B. The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
C. The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.
D. The user needs Admin permission to delete the translated document.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Which two statements are true about Connect Web Services? (Choose two.)
A. Connect Web Services should only be used for read-only data.
B. Connect Web Services can be used anytime you are looking to extend the functionality offered by Oracle Service Cloud.
C. Connect Web Services can be used to integrate with other applications that require Oracle Service Cloud Data including integrating from Agent Desktop Add-ins.
D. If there is a requirement to extend Agent Desktop, Connect Web Service cannot be used within a Desktop Add-In.
正解：B,C

質問 3：
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?
A. Cross Tabs report
B. Dashboard report
C. Standard report
D. Cumulative report
E. Custom report
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?
A. ADP_NUM_REL_ANS set to 60 days.
B. ANS_NEW_INC_DURATION set to 60 days.
C. EU_FA_NEW_WIN_TYPES set to 60 days.
D. ANS_NOTIF _DURATION set to 60 days.
E. ANS_UPD_INC_DURATION set to 60 days.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Which two statements are true about response requirements for incidents? (Choose two.)
A. Custom response requirements are based on the level of service being provided.
B. Response requirements include the maximum time limit for responding to each inquiry for an unresolved incident.
C. Default response requirements for an interface cannot be modified.
D. Holidays have to be defined before creating response requirements.
正解：A,B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?
A. Include search term in Search priority word.
B. Include search terms in Stop Words
C. Include the search terms in Answers Keywords
D. Add all related search terms to an aliases.txt.file.
E. Include the search terms in both Answer Keyword and Stop Word.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 7：
Which two statements are true about exporting report data? (Choose two.)
A. It can be exported in XML format.
B. It can be exported in PDF format.
C. It can be exported only as an .xlsx Excel file.
D. It can be exported as a Word doc.
E. It can be exported to a character-delimited file.
F. It can be exported using only absolute HTML layouts.
正解：A,E