Oracle 1z0-980 問題集

質問 1：
Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?
A. Fixed filter
B. Runtime Selectable filter
C. Docked filter
D. Restricted Filter
E. Standard Filter
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?
A. Create a standard text to include the new address and update all the answers to include it.
B. Call support and have them run a search and replace on the database.
C. Search for all answers that have the address and update.
D. Create a variable to contain the address and update all answers to include it.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 3：
A customer has a problem with a damaged battery and searches your knowledge base with the search term
"battery damage issue." The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?
A. Include battery and damage as keywords under Answers Stop Words.
B. Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Manually Related Answers.
C. Edit the alias text file to include alias words - battery damage, battery issue, battery.
D. Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Sibling Answers.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)
A. If a new transaction is in the batch request after the failed transaction, the transaction will not run.
B. In a batch request, the server will allow up to 100 transactions.
C. If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
D. The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.
E. A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.
正解：C,E
解説: (Topexam メンバーにのみ表示されます)

質問 5：
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?
A. Cross Tabs report
B. Dashboard report
C. Standard report
D. Cumulative report
E. Custom report
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?
A. Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.
B. Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.
C. Rename the Platinum SLA, change the total incident value to 100, and save it.
D. In the Platinum SLA modify the total incident count to 100 and save it.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 7：
In Knowledge Advanced Search what is the use of the Concept feature?
A. Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word, its synonyms, and its related concepts.
B. Adding a new concept enabled Knowledge Advanced Search to return results that do not match a particular word.
C. Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word and its synonyms.
D. Adding a new concept enabled Knowledge Advanced Search to return results that match only a particular word.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 8：
Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)
A. Article Aging
B. Words without Concepts
C. Questions with High Score Answer
D. Search Accuracy
E. Click-Though Rate of External Documents
正解：A,B,E
解説: (Topexam メンバーにのみ表示されます)