ISO-9001-Lead-Auditorの無料問題集（62題）、ISO-9001-Lead-Auditor認定試験参考書

PECB ISO-9001-Lead-Auditor 問題集

試験コード：ISO-9001-Lead-Auditor

試験名称：QMS ISO 9001:2015 Lead Auditor Exam

最近更新時間：2024-05-02

問題と解答：全62問

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無料問題集ISO-9001-Lead-Auditor 資格取得

質問 1：
According to ISO 19011, what two activities take place during the conduct of a audit follow-up?
A. Plan the next audit
B. Determine feasibility of the audit
C. Verify corrections taken to fix the reported non-conformities
D. Assign roles and responsibilities of observers
E. Verify the effectiveness of the implemented corrective actions
F. Verify legal compliance
正解：C,E
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Who would be defined as a witness during a witness audit?
Choose two of the following options:
A. Someone with a qualification from the certification body
B. An assessor for the accreditation body
C. An auditor
D. An existing member of the audit team
正解：B,C
解説: (Topexam メンバーにのみ表示されます)

質問 3：
You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time.
The organisation manufactures
cosmetics for major retailers.
You are interviewing the Manufacturing Manager (MM).
You: "I would like to begin by looking at the cleaning controls."
MM: "We record the cleaning of the equipment at the end of every batch. This document details the minimum cleaning frequency and the procedures to follow for all areas and each item of equipment. The person who carries out the cleaning puts their initial on the document and records the time and date alongside." Narrative: You sample production records over 3-days and note down evidence of nonconformity as per the table below.

正解：

質問 4：
Noitol is an organisation specialising in the design and production of e-learning training materials for the insurance market. During an ISO 9001 audit of the development department, the auditor asks the Head of Development about the process used for validation of the final course design. She states that they usually ask customers to validate the product with volunteers. She says that the feedback received often leads to key improvements.
The auditor samples the design records for a recently completed course for the 247 Insurance organisation.
Design verification was carried out but there was no validation report. The Head of Development advises that this customer required the product on an urgent basis, so the validation stage was omitted. When asked, the Head estimates that this occurs about 50% of the time. She confirms that they always ask for feedback and often make changes. There is no record of feedback in the design file for the course.
The auditor decides to review the training course design process in more depth.
Select three options that provide a meaningful audit trail for this process.
A. How are students advised about prior learning requirements?
B. How is technical content of courses verified as correct?
C. How is design documentation controlled and managed?
D. What risks and opportunities have been notified to interested parties?
E. How is the cost of the course calculated?
F. What are the qualifications of the administrative staff?
G. How is customer feedback integrated into the course?
H. How is the tutor trained to deliver the completed course?
正解：B,C,G
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Which two of the following are the key expected results of a quality management system that conforms to the requirements of ISO 9001:2015?
A. Decreased number of nonconforming products in all stages of the manufacturing cycle
B. Increased profits
C. Consistently provide products that meet customers' requirements
D. Decreased number of warranty claims
E. Decreased number of management system nonconformities
F. Enhanced customer satisfaction
正解：C,F
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Match the process descriptions below to the process names:

正解：

Explanation:
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PECB QMS ISO 9001:2015 Lead Auditor 認定 ISO-9001-Lead-Auditor 試験問題:

1. During a second-party audit, the auditor examines the records that are available for the external provider, ABC Forgings, to whom manufacturing has recently been outsourced.
There are standard external provider checklists for three competitors for the contract and there are inspection records from the trial manufacturing batches produced by ABC Forgings. There is no documented evidence of the criteria used to confirm the appointment of ABC Forgings, and no contract or terms and conditions.
Ongoing monitoring indicates that external provider performance is satisfactory, but no documented information has been retained.
Select two options for the evidence which demonstrates a nonconformity with clause 8.4 of ISO 9001.

A) The auditee did not retain documentation on the selection and evaluation of the external provider.
B) The external provider asked for the contract details to be verbal only.
C) The auditee trusted the external provider because of a long-standing relationship with them.
D) There was no documentation which provided evidence of any monitoring of the external provider.
E) The auditee required the outsourced products on an urgent basis before the completion of the paperwork.
F) There were no receipt inspection records of the incoming materials.

2. Who would be defined as a witness during a witness audit?
Choose two of the following options:

A) Someone with a qualification from the certification body
B) An assessor for the accreditation body
C) An auditor
D) An existing member of the audit team

3. According to ISO 19011, what two activities take place during the conduct of a audit follow-up?

A) Plan the next audit
B) Determine feasibility of the audit
C) Verify corrections taken to fix the reported non-conformities
D) Assign roles and responsibilities of observers
E) Verify the effectiveness of the implemented corrective actions
F) Verify legal compliance

4. Which two of the following should be included in an audit plan?

A) Name of auditees and auditors
B) Date of next audit
C) List of findings from the last audit
D) Sequence and timings of audit activities
E) Name of the auditee general manager
F) Signature of Certification Body Technical Reviewer

5. Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. You find that 80% of complaints originate from five shops in the same region. Most of these complaints relate to damage to customer laundry. The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it at the moment. You learn that the shop managers were told to dismiss most of the claims on the basis of the poor quality of the laundered materials.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.