Salesforce Plat-Admn-301 問題集

質問 1：
The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?
A. Ensure there is an active flow version in the sandbox.
B. Activate the flow manually after deployment.
C. Deployment the flow, with the Metadata API instead of Change Sets
D. Include the active and prior inactive flow version in the Change Set.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 2：
A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.
A. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
B. Re-assign the Quota master-detail to the primary and the
C. Account master-detail to secondary.
D. Give the account owner Read access to both the Account and the Quota objects
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 3：
A developer is getting errors for Production deployment. The test deployment in the Full sandbox, which included a local test run, was successful. The Full sandbox was last refreshed 2 weeks ago.
Where should the administrator check to see what was recently changed?
A. Salesforce Optimizer
B. Dev Console
C. Field History
D. Setup Audit Trail
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 4：
The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more than once during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next.
Which two options should an administrator use to solve this scenario?
Choose 2 answers
A. Create a custom object.
B. Turn on Field Tracking.
C. Make custom fields.
D. Add forms as attachments.
正解：A,B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners.
UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.
What should the administrator do to help meet this goal?
A. Configure the Milestones object on Service Contracts to sequential milestones for common case issues.
B. Set up and configure Entitlement Process to design timelines and track issue resolution.
C. Expose the Service Contracts object in the Service Console for an agent to view when working a case.
D. Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Person accounts were recently activated at Cloud Kicks.
There are three record types for accounts:
* B2B customer
* B2C Customer
* External Partner
There are two record types for leads:
* B2B Lead
* B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.
What should the administrator do to correct this issue?
A. Build a process that updates the record type field to B2C Customer after conversion.
B. Change organization-wide default settings for contacts to Controlled by Parent.
C. Use a validation rule to ensure the company name on B2C Leads is blank.
D. Hide the Record Type field on the Account section of the Conversion Layout.
正解：A
解説: (Topexam メンバーにのみ表示されます)