HRCI SPHR 問題集

質問 1：
An employee with previously good attendance and performance reviews is exhibiting increased incidences of tardiness, absenteeism, and mistakes. The manager suspects that the employee may have a drinking problem. In investigating this situation, the first consideration is to:
A. Conduct co-worker and supervisor interviews related to the employee's behavior
B. Conduct "for cause" substance testing and refer to the EAP
C. Verify that the employee has signed an acknowledgment of receipt of organizational policies
D. Evaluate the employee's conduct and behavior against performance and disciplinary standards
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Which of the following is the purpose of the business impact analysis when creating a business continuity plan?
A. To evaluate the potential effects of a disruption to an organization's critical business operations
B. To establish a public relations communication plan in the event of an emergency
C. To determine the impact of data loss or plan for data backup in the event of hardware failure
D. To identify time-sensitive or critical business functions, processes, and associated resources
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
When developing an onboarding program, which components most positively impact employee retention?
(Select TWO options.)
A. Offering self-directed training sessions
B. Enrolling employees in the 401(k) plan automatically
C. Providing employees multiple wellness programs
D. Connecting employees with the organization's mission
E. Assisting employees in developing long-term relationships
正解：D,E
解説: (Topexam メンバーにのみ表示されます)

質問 4：
The first action to take when adopting an organization-wide variable pay plan is to:
A. Look for ways to keep the costs to a minimum
B. Make sure the goals established for participants can be achieved
C. Survey peer organizations to determine what the competition is doing
D. Evaluate whether or not the incentive will improve performance
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
An HR director has been hired by a high-technology business that has been growing at a rapid rate.
There are 300 professional employees in manufacturing and 80 in clerical and laboratory support.
There has been no formal human resource function in the past, with each department head controlling the hiring, salary adjustments, and other details of that department. There are noestablished working hours except for non-exempt employees and the work environment is very informal in dress and supervisory relationships. The president wants the new director to identify the key areas of importance.
To plan for future staffing needs, the first step should be to:
A. Develop an employee skills inventory
B. Evaluate the current succession planning system
C. Design new compensation systems
D. Redesign the employee activities committee
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 6：
What can an employer legally do when a union approaches employees about forming a bargaining unit?
A. Promise a pay increase
B. Tell employees the cost of union dues
C. Ask employees how they will vote
D. Speak with employees at their homes
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 7：
In compensation system development, internal equity conflicts directly with which other element?
A. Procedural fairness
B. Recruitment efforts
C. Market competitiveness
D. Employee satisfaction
正解：C
解説: (Topexam メンバーにのみ表示されます)