Salesforce Sales-Cloud-Consultant 問題集

質問 1：
Cloud Kicks uses Salesforce in Lightning Experience to manage business Accounts and Person Accounts. The sales director wants to associate Person Accounts to business Accounts and/or Contacts.
Which Salesforce feature should the consultant recommend to meet these requirements?
A. Create a reverse lookup from Contacts to Accounts.
B. Create a custom lookup from Accounts to Contacts.
C. Use a junction object between Accounts and Contacts.
D. Use the Contacts to Multiple Accounts feature.
正解：D

質問 2：
A consultant for Cloud Kicks is migrating data from an on-premise system to Salesforce. The consultant has imported.
Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW, What could be causing these records to fail?
A. Updates to child records that have the same parent records are being processed simultaneously.
B. Contact records should be imposed in the same data batch as Account records.
C. The consultant has incorrect permissions to import data using Data Loader.
D. An Apex Trigger on the Account object is firing on insert and causing the Contact import to fail.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new processes will work. CK's process is complex and requires multiple slides.
What should the consultant design to give CK this high-level view?
A. Capability Model
B. Universal Process Notation
C. SIPOC Map
D. Value Stream Map
正解：A

質問 4：
Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stages often lack key information that sales managers at each stage because sales reps have yet to enter the data.
What should the consultant recommend so opportunity stage reports always contain the data managers expect?
A. Customize path and create validate rules dependent on stages.
B. Configure Path by checking the key field required checkbox.
C. Mark the fields as required on the page layout.
D. Create an Auto launched flow to determine if required fields are missing.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Cloud Kicks (OC) sells Formal and Athletic footwear hoes. CK is using Product Families on Products to associate each product to its corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together.
A consultant is assessing how CK can divide its forecasts by footwear line.
Which solution should the consultant recommend to improve CK's forecasts?
A. Make separate stages and sales processes for each Product Family.
B. Configure a new Forecast Type on Opportunity grouped by Product Family.
C. Use Flow to populate custom Formal and Athletic currency totals, then forecast by these Fields.
D. Configure a new Forecast Type on Opportunity Product grouped by Product Family.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Cloud Kicks (CK) wants to migrate data from its existing enterprise resource planning (ERP) system to CK wants to organize its data using the unique ID that is a number type in the ERP.
What should the consultant recommend to meet the requirement?
A. Map the ERP unique ID to a custom external ID unique number field.
B. Use the ERP unique ID as the Salesforce ID.
C. Create a text field and insert the ERP unique ID.
D. Create an external ID unique number field in the ERP labeled ERP unique ID.'
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 7：
Sales reps at Cloud Kicks (CK) often receive important customer emails they want to record as activities related to contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.
Which solution should a consultant recommend meeting this requirement?
A. Salesforce for Outlook
B. Einstein Activity Capture
C. Salesforce Console for Sales
D. Lightning Console for Sales
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 8：
Cloud Kicks want to track different details for trade shows and customer webinars.
Which capability enables the use of custom fields, contextual validation rules, and varied layouts?
A. Parent Campaigns
B. Custom Picklist
C. Record Types
D. Campaign Hierarchies
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 9：
Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How can the consultant meet this requirement?
A. Create Cadence Steps.
B. Create Conversation Insights.
C. Use Einstein Lead Scoring.
D. Use Lead Conversion Reporting.
正解：C