Salesforce Salesforce-Slack-Administrator 問題集

質問 1：
You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)
A. Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.
B. Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.
C. Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.
D. Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.
正解：A,B
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?
A. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.
B. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.
C. Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.
D. Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)
A. Deactivate the Workspace Admin's account in the IdP, and automatically sync deactivated members from your organization's IdP.
B. Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.
C. Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.
D. Manually delete the departing Workspace Admin from your organization's IdP.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 4：
You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)
A. Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.
B. Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.
C. Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.
D. Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
A. Prepare for a decrease in workload since channel requests will need to be processed less frequently.
B. Appoint other members of their workspace to help with the workload.
C. Keep up to date on all channel naming conventions to accurately process requests.
D. Create a process for channel requests.
正解：C,D
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
A. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
B. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
C. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
D. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 7：
What are the main benefits of Workflow Builder? (Choose all that apply.)
A. Templates are available for download.
B. Non-developers can easily automate business processes.
C. Developers and engineers can easily automate efficiencies in their development.
D. It supports integration with various third-party apps for easy data transfer between services.
正解：A,B,D
解説: (Topexam メンバーにのみ表示されます)

質問 8：
Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?
A. Primary Org Owner
B. Multi-channel Guest
C. Workspace Admin
D. Member
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 9：
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
A. The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.
B. Admins can foster a sense of community by creating a group-only direct message (DM).
C. These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
D. When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.
正解：A
解説: (Topexam メンバーにのみ表示されます)